Return Policy

All sales are Final Sale and we do not offer returns, unless you purchase Seel Return Assurance.

For defective or damaged products, please contact us at customerservice@fatebyaj.com with information about your order to discuss a refund or exchange. 

If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.  You can learn more about the Seel Return Assurance policy here.  If you do not purchase Seel Return Assurance along with your order, the order is Final Sale as stated above.

Please note we do not cancel orders once they are made. Please review your selections before completing your order. If there is an inventory issue that causes FATE to cancel your order or item, you will be notified by email and refunded appropriately.